Utility Assistance

  • Bellevue’s Utilities Department is not disconnecting water service for non-payment at this time. Additionally, it is temporarily waiving late fees for non-payment.
  • The City of Kirkland offers reduced water, sewer and garbage rates for qualifying low income, single family residential customers who are 62 years or older, blind, disabled, or home kidney dialysis customers.
  • Issaquah’s utility relief program can be found here.
  • Puget Sound Energy is not disconnecting utility service for non-payment at this time. Additionally, it is temporarily waiving late fees for non-payment. It will work with customers on options like payment plans and bill extensions.
  • Comcast Xfinity is not disconnecting internet service or assessing late fees at this time. Eligible customers can get more information and contact Comcast.
  • CenturyLink is not disconnecting internet service or assessing late fees at this time. Eligible customers can get more information and contact CenturyLink.
  • T-Mobile is not disconnecting small business customers due to inability to pay at this time. Additionally, it is temporarily waiving any late fees that small business customers incur due to the COVID-19 situation. Eligible customers can find more information from T-Mobile.
Website Links
Puget Sound Energy - Electricity & Gas
City of Kirkland - Water, Sewer, Garbage
Comcast - Internet
2-1-1 is a free confidential community service and your one-stop connection to the local services you need, from utility assistance, food, housing, health, child care, after school programs, elder care, crisis intervention and much more.